Weekly lender pulse

Frank feedback.
Better partnership.

A quick check-in for the lenders we work with. Christine and the LoansOne team use your feedback to improve how we communicate, package deals and support your team.

✓ About 2 minutes

First, who are we hearing from?

This keeps each weekly pulse connected to the right partnership.

1How has communication from the LoansOne team been?

Think clarity, consistency and whether you had what you needed when you needed it.

1 — Needs substantial improvement10 — It's perfect
2How well do the deals we send fit your lending appetite?

Are we bringing you the right borrowers, scenarios and deal sizes?

1 — Rarely a fit10 — Spot on
3How would you rate our speed and follow-through?

Consider response times, momentum on active deals and whether actions get closed out.

1 — Too slow10 — Fast and reliable
4How clear and decision-ready are our submissions?

Think accuracy, completeness, supporting documents and the story behind the deal.

1 — Needs work10 — Decision-ready
5How is the partnership feeling overall this week?

Your honest read on the relationship—not just the latest deal.

1 — At risk10 — Couldn't be better

Your response goes directly to the LoansOne feedback sheet and is used to improve the way our team works with lenders.

Thanks for the honest feedback.

Your weekly pulse has been sent to the LoansOne team. We appreciate the partnership—and the candour.